These Terms of Use (“Terms”) govern your access to and use of the RebatePros website and the RebatePros rebate management platform and related services (together, the “Services”), provided by [RebatePros legal entity name] (“RebatePros,” “we,” “us”). If your company has signed a separate agreement or order form with RebatePros, that agreement controls where it conflicts with these Terms.
By using the Services you agree to these Terms. If you use the Services on behalf of a company, you confirm that you are authorized to accept these Terms for that company, and “you” includes the company.
You must provide accurate information, keep your login credentials secure, and tell us promptly about any unauthorized use. You are responsible for activity under your account, including the users you invite and the access codes you share.
RebatePros provides software that helps homebuilders and manufacturers manage rebate agreements, product usage, claims, reporting and payments. Depending on your plan, the Services may also include full-service rebate administration by our team and access to ProOffers, our non-direct rebate offers that eligible builders can opt into.
Beta and AI features. Features labeled “Beta,” including AI-assisted agreement readouts and reports, are provided for evaluation, may change or be discontinued, and may produce results that are incomplete or inaccurate. Review AI outputs before relying on them.
Non-direct rebate contracts are free. Builders can also manage up to 10 direct rebate contracts free. More than 10 direct rebate contracts requires a monthly subscription, billed per home completion. Fees for full service, manufacturer programs and other plans are set out in your order form. Unless your order form says otherwise, fees are non-refundable and exclude taxes.
You keep ownership of the data you or your company submit to the Services (“Customer Data”). You grant RebatePros the rights needed to host, process and display Customer Data to provide and improve the Services. When you share an access code with a rebate partner, you authorize RebatePros to share the Customer Data covered by that connection with that partner. You are responsible for having the rights to submit Customer Data and for the accuracy of what you submit. Our handling of personal information is described in our Privacy Policy.
Rebate agreements are between builders and manufacturers, and RebatePros is not a party to them unless stated in writing. Manufacturers decide whether to approve and pay claims under the terms of their agreements. Estimates, averages and illustrative figures shown on our website or in the Services are not a promise of any rebate amount or payment date.
The Services, including our software, patented processes, content and trademarks, belong to RebatePros and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Services under these Terms. If you send us feedback, we may use it without obligation to you.
The Services may connect to third-party products such as ERP, accounting or document tools. Your use of those products is governed by their own terms, and we are not responsible for them.
Except as expressly stated in a written agreement with you, the Services are provided “as is” and “as available,” and RebatePros disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, RebatePros will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, rebates or data. Our total liability for any claim relating to the Services is limited to the amount you paid us for the Services in the 12 months before the claim arose.
You agree to defend and indemnify RebatePros against third-party claims arising from your Customer Data, your misuse of the Services or your violation of these Terms.
You may stop using the Services at any time, subject to your order form. We may suspend or terminate access if you breach these Terms or if needed to protect the Services or other users. Sections that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of [State], without regard to conflict of law rules. Disputes will be resolved in the state or federal courts located in [County, State].
We may update these Terms from time to time. We will post the updated Terms on this page and change the “Last updated” date. Continued use of the Services after changes take effect means you accept them.
[RebatePros legal entity name]
[Street address, City, State ZIP]
[legal email address] · [phone number]